Warranty Extension for the My sCool Server

Do we need to purchase any maintenance contracts or warranty extensions?

The Recherche team has gone great lengths to ensure that the My sCool Server is an extremely easy to operate appliance designed with the principles of zero maintenance and zero vendor lock-in.

It comes with factory reset and any point in time restoration features that can be easily managed by a minimally trained staff member by referring the accompanying documentation and how-to videos. Moreover it comes with sufficient warranty in case there are any unforeseen failures. Hence we do not recommend any maintenance contracts.

But for peace of your mind, we do offer per year warranty extension that extends the same reliable first year support to the subsequent years. Details are available in the pricing section

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